Iberostar Selection Kantaoui Bay

The hotel was spotless and beautifully maintained, with our room cleaned daily. We just needed to inform the maid of our requirements, and she took care of everything. There were few dining options available as well. Main dining area where breakfast, lunch, dinner was served. Snack bar and 2 other restaurants we were told about but not able try out. The reception staff were exceptional, particularly Hédi, who went above and beyond by arranging an early check-in and a late checkout at no additional cost, thanks to availability. He was incredibly friendly and accommodating. The restaurant staff were also very courteous, with Jalil attending to our table and going the extra mile for both me and my friend, as well as for other guests. The animation team was fantastic, especially Speedy, who truly enhanced our experience and made our visit unforgettable.

During our recent stay at Iberostar Selection Kantaoui Bay, we were thoroughly impressed by the exceptional service provided by the entire staff, particularly Makram, Souhail, Rahma, Chef Ahmad, Najeeb, Oussama, and their extensive team. Makram, the Assistant Manager, demonstrated outstanding dedication and professionalism. His efforts in helping us navigate logistical challenges were delivered with a reassuring smile and a solution-oriented mindset, ensuring every aspect of our stay was seamless. Souhail, the Head of Reception, stood out for his meticulous attention to detail and proactive approach. His commitment to meeting all guest needs significantly elevated our overall experience, making us feel both valued and cared for. Rahma, the Public Relations representative, showed extraordinary support and kindness. Her prompt and efficient follow-ups on our requests further enhanced our satisfaction and contributed to a thoroughly enjoyable stay. Chef Ahmad, Najeeb, Oussama, and their team, including Bilal, Wafa, Eman, Donia, Hakim, Motasim, Qousai, Jalal, Chadi, and Ibrahim, delivered an extraordinary dining experience. The quality and quantity of the food served at breakfast, lunch, and dinner were exceptional, on par with a 7-star hotel standard. Their attentiveness and commitment to excellence made each meal a delightful highlight of our day. Special thanks to Chef Najeeb, who treated us like family and ensured all our dining requests were met with the utmost care. His personal attention and dedication made our meals not just delicious but also heartwarming. Additionally, the waiter Jalal deserves specific recognition for his friendly demeanor and sense of humor. His professionalism and efficient way of ensuring our table was always available made our dining experiences feel personal and very homely. The front office reception staff, Hadi and Hadeel, were exceptionally supportive, providing all necessary paperwork and assistance with meticulous follow-up.

Where to start!! The hotel is in a great location and impressive in its appearance! It is immaculately clean and the staff really make the holiday. Nothing is too much trouble. They always have a smile and are so attentive, engaging in conversation without being overbearing. The food is of exceptional quality and so much selection. There is never a problem finding a table and the food never runs out. Both the outdoor pools are cool which is a welcome relief from the heat - with the infinity sea pool being quieter. Special shout out to the waiters and cleaning staff who's level of service is amazing as they go above and beyond all the time. Its all the little touches - bringing a drink without you having to ask, fresh petals on your table and leaving a surprise each day in your room - that really make it a treat to stay here. I cant recommend a stay here enough - it is so relaxing and everything you expect from a 5 star hotel - we will be back for sure!!

It was excellent from the moment we arrived to when we left. We had arranged airport to hotel transfer with the resort, which was good as our flight landed late at night. When we arrived at the hotel, check in was super smooth. Sadem at the reception handled our check-in while kindly directing us to have a late-night dinner. And our room was upgraded from garden view to sea view. Staff are very nice and accommodating. Special mention to Sadem and Mukkaram in reception, and fourth floor room service staff: Marwa and Radhia. Amazing staff. Cleanliness of the room and common areas of hotel both indoor and outdoor was brilliant. Food was varied and delicious. One night we had the Tunisian dinner a la carte which was lovely. Hotel location is also very convenient near port 5 minutes drive and Sousse Medina 20 minutes by taxi. Taxis are waiting outside of the hotel gate which is convenient if you like to go out. Hotel facilities are very nice and lobby is inviting and very good. Had a facial at the spa which was also good. All in all we really enjoyed our stay at the resort and will be definitely back there.

I have always had an amazing experience at Iberostar hotels, and Kantaoui Bay is no exception ! From the moment we arrived, the staff were incredibly friendly and welcoming, always ready to help with a smile. Their hospitality made us feel right at home. The food was outstanding – so many delicious options to choose from and great variety every day. Whether you’re into local dishes or international cuisine, there’s something for everyone. The rooms were comfortable, clean, and well-maintained, perfect for relaxing after a day in the sun. And I have to give a huge shoutout to the animation team – they were on fire! Energetic, fun, and always keeping the vibe alive with great shows and activities. This hotel exceeded my expectations and I would highly recommend it to anyone looking for a fun, relaxing, and enjoyable holiday!